One Arcane Road



If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer. 

Box up your merchandise in the original packaging if you have it. The goods should be well-packed so that we receive them in good condition. Please include the top half of your (Return Merchandise Authorization) form in the box. Send it back to us, postage paid, using the shipping label on the bottom half of the RMA form. 

Please allow a minimum of 21 days for us to receive and process your return. 

We'll credit or refund the value of the merchandise total you were charged (excluding delivery and handling charges).